CUSTOMER SATISFACTION SURVEY
Please rate our services with a rating of 1-5 with Excellent = 5 and Poor =1.
CUSTOMER SERVICE / INTAKE PERSONNEL
Friendliness/courtesy of the person taking your order?
5
4
3
2
1
Attitude of the person handling your order?
5
4
3
2
1
Time to complete the order intake process?
5
4
3
2
1
Knowledge of the person taking your order?
5
4
3
2
1
ITEMS ORDERED
Were the items in stock and available to fulfill your order?
5
4
3
2
1
If items were not in stock, how timely was the order filled?
5
4
3
2
1
If items ordered would be delayed, were you informed?
5
4
3
2
1
DELIVERY OF ORDER
Did your order arrive in a timely manor?
5
4
3
2
1
Was your order complete?
5
4
3
2
1
Did your order arrive properly without damage?
5
4
3
2
1
OVERALL SATISFACTION
Overall rating of company personnel?
5
4
3
2
1
Overall rating of products/services?
5
4
3
2
1
Overall rating of the company?
5
4
3
2
1
COMMENTS
(C) 2009 Music City Medical Supply